Workers’ Compensation Commission

324 Spring Street

P.O. Box 950

Little Rock, Arkansas 72203-0950

Telephone 501.682-3930 or 800.622.4472

Legal Advisor Direct  800.250.2511

Arkansas Relay System TDD 800.285.1131

Arkansas Workers’ Compensation Commission (AWCC)

Primary purposes of the Arkansas workers’ compensation laws

  • To pay temporary and permanent disability benefits to all legitimately injured workers who incur an injury or disease arising out of, and in the course of, their employment

  • To pay reasonable and necessary medical expenses resulting from such injuries or diseases

  • To encourage the injured worker to return to the workforce

  • To improve health care delivery through the use of managed care

  • To curtail the rise in medical costs

  • To deter and punish fraud related to the procurement, provision, or denial  of workers’ compensation benefits

  • To improve workplace safety

The AWCC is not an insurance company; rather it enforces the Arkansas workers’ compensation laws to ensure that all covered employers secure insurance coverage from commercial carriers or through self-insurance programs to meet their obligations to injured workers. The AWCC also regulates workers’ compensation awards to insure that benefit providers make correct and timely payments to eligible claimants.

The extent of disability and the fairness of total compensation can sometimes be an item of dispute among the parties involved. The AWCC, through its three Commissioners and a staff of Administrative Law Judges, adjudicates disputed workers’ compensation cases with binding decisions that can be appealed to the Arkansas Court of Appeals and the Arkansas Supreme Court.

The Commission

A three-member commission is responsible for the administration of the workers’ compensation laws in Arkansas. Commissioners are appointed by the Governor for a term of six years. One of the commissioners represents the interests of labor, another of management, and the Chairman acts as a neutral party, representing the interests of the public.

The administrative and regulatory functions of the Arkansas Workers’ Compensation Commission include monitoring all claims and benefit payments to injured workers, processing settlements, lump sum payments, and requests for changes in physicians; ensuring that employers maintain

required insurance coverage; approving applications of employers to act as self-insurers; and participating in programs to explain the functions of the Commission to the general public.

The divisions that assist in carrying out these functions are: Adjudication, Administrative Services, Clerk of the Commission, Data Processing, Health and Safety, Legal Advisor, Medical Cost Containment, Operations and Compliance, Self-Insurer, Special Funds, and Support Services. All these divisions operate under the direction of a Chief Executive Officer.